Our Comprehensive Website Accessibility Statement
This accessibility statement applies to the website of North West Medical Solutions Ltd, available at https://www.northwestmedicalsolutions.co.uk
North West Medical Solutions Ltd is committed to making our website and digital content accessible to as many people as possible. We want everyone who visits the North West Medical Solutions website to be able to access information, book services and contact us in a way that works for them, regardless of ability, technology or situation.
We are continually working to improve the user experience for everyone and to apply relevant accessibility standards wherever we reasonably can.
Our approach to accessibility
We are working to align the North West Medical Solutions website with the Web Content Accessibility Guidelines, known as WCAG. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. WCAG has three levels of conformance: Level A, Level AA and Level AAA.
Our aim is for the key pages of https://www.northwestmedicalsolutions.co.uk to meet WCAG 2.1 or later, Level AA, wherever this is practical. Some areas of the site may not yet fully meet these standards, but we are committed to gradual and meaningful improvement over time.
We see accessibility as more than a legal or technical requirement. It is part of our wider commitment to high-quality, professional medical services and to treating all users fairly and with respect. We believe it is a shared responsibility to ensure our website can be used in a clear, straightforward and inclusive way.
What we are doing to support accessibility
To support website accessibility we:
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Consider accessibility when we design, build and update web pages
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Aim to use clean, semantic HTML structure that supports screen readers and assistive technology
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Use headings, lists and other formatting consistently, to make content easier to navigate
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Try to provide good colour contrast between text and background
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Use meaningful link text so that links make sense when read out of context
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Aim to ensure text is resizable using standard browser tools
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Aim to make interactive elements usable with a keyboard where possible
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Review new content and features with accessibility in mind before publishing
As the North West Medical Solutions website evolves, accessibility will remain a core consideration in future updates.
Conformance status and known limitations
While we work hard to make all pages and content on https://www.northwestmedicalsolutions.co.uk accessible, some content may not yet fully meet the highest accessibility standards. For example, there may be:
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Older pages or documents that were created before current accessibility checks were in place
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Images that do not yet have complete or fully descriptive alternative text
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Embedded content provided by trusted third parties that we do not fully control
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Elements that are not yet fully optimised for keyboard navigation or screen reader use
In some cases these issues exist because we are still assessing the best technical approach. In others, accessibility improvements form part of planned future development work. We will address these limitations gradually, based on user feedback, technical feasibility and available resources.
If you find a part of the site that is difficult to use, we want to know so we can prioritise fixes where they will make the biggest difference.
Technical information about our website
The North West Medical Solutions website is designed to work with the latest versions of major web browsers, such as Chrome, Edge, Safari and Firefox. It should be usable on desktops, laptops, tablets and smartphones.
To support accessibility, we recommend:
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Using the most recent version of your browser
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Using your device accessibility settings, for example to adjust text size, contrast or zoom
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Using compatible assistive technologies such as screen readers, voice control software and screen magnifiers
If you have difficulty accessing any content or completing any action on the website, you can contact us using the details below, and we will do our best to provide the information in another format.
Ongoing improvements
Accessibility is not a one-time project. It is an ongoing piece of work. We may update this statement to reflect changes in standards, new features on the website or improvements in how we support users with different needs.
Planned and ongoing work includes:
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Reviewing key pages for clear structure and heading levels
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Adding or improving alternative text for important images
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Checking colour contrast and making adjustments where needed
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Improving the usability of forms and interactive elements
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Reviewing downloadable documents and replacing them with more accessible formats where possible
Feedback and contact information
We welcome your feedback on the accessibility of the North West Medical Solutions Ltd website. If you experience any difficulty using https://www.northwestmedicalsolutions.co.uk or notice any barriers that prevent you from accessing information or services, please contact us.
You can reach us by email at: enquiries@northwestmedicalsolutions.co.uk
Please include:
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The web address of the page where you had a problem
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A brief description of what you were trying to do
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Any assistive technology, browser or device you were using
We will review your feedback and aim to respond within 3 to 5 business days. Where possible, we will offer an alternative way to access the information you need while we work on a longer-term fix.
Statement updates
This accessibility statement will be reviewed and updated when significant changes are made to the website or to our accessibility practices.
This statement was last updated on 30/11/2025.